![]() In this case, please try to complete the update manually on those devices: On My Kaspersky, you may receive a notification about an unsuccessful update on some of your devices. You can withdraw your consent at any time in your account settings (please refer to the Compliance with European Union law). Your acceptance of the additional statements, for example the Statement Regarding Data Processing for Marketing Purposes, is optional. Your acceptance of the new terms of the End User License Agreement and the Privacy Policy is mandatory to complete the update. To complete the update, the application may require that you accept the new terms and conditions for using the service. ![]() If a new version is available, Kaspersky Safe Kids tries to update automatically. Kaspersky Safe Kids checks the update server once a day for new versions of the application. To request a refund, please contact Kaspersky Customer Support.Updating the application fixes bugs, adds new features, and improves the performance of existing features. If you’ve already been charged for the next subscription term, you have 30 days from the billing date to request a full refund of the renewal payment. You can also cancel auto-renewal by contacting Kaspersky Customer Support. In the Manage subscription section, click Cancel.If you purchased Kaspersky Safe Kids, you can cancel auto-renewal through your Nexway account: Select Cancel Subscription and follow the steps to confirm cancellation.If you purchased Kaspersky Premium, you can cancel the auto-renewal of your subscription through your My Kaspersky account. After this date, your subscription will end, and you will not be charged for any subsequent periods. If you cancel, you will have full protection until the end of the already paid term. You can cancel the auto-renewal of your subscription at any time. ³ The Kaspersky Premium for Android functionality may currently be limited on certain devices. ² Some product features may not work on 64-bit operating systems. Product is not intended to operate on Windows 11/10 Mobile/S/Education/IoT Core editions. ¹ If you’re using Windows 11/10, you might need to download & install all available patches for your Kaspersky security software. Only final, officially released operating systems are supported by the product. Please note we do not support the beta versions/previews of new operating systems. Microsoft Windows 7 Starter / Home Basic & Premium / Professional / Ultimate – SP1 or higher².Microsoft Windows 8 & 8.1 / Pro / Enterprise / 8.1 update².Microsoft Windows 10¹ Home / Pro / Enterprise².Microsoft Windows 11¹ Home / Pro / Enterprise².Windows®-based desktops and laptops (system with an x86 processor) For the full list of compatible devices, please visit: (for PCs) and (for Mac computers) The feature is available for a range of compatible web-cameras. Webcam & Mic Control technology only runs on computers.My Kaspersky account is required to use the plan.Internet connection required – for product activation & updates and for access to some features.Please visit for more details on how to setup & use the service on Android™ devices. Please note we do not support the beta versions or previews of new operating systems. Disk Space: 650 MB free space on the hard drive. ![]() ![]() Microsoft® Internet Explorer® 11 or higher.Disk Space: 200 MB free space on the hard drive.Microsoft Windows 7 Starter / Home Basic & Premium / Professional / Ultimate – SP1 with KB4474419 & KB4490628 updates or higher.Microsoft Windows 8 & 8.1 / Pro / Enterprise / 8.1 update.Microsoft Windows 10 Home / Pro / Education.Microsoft Windows 11 Home / Pro / Education.
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